Legal, Policies & Support

Find information about using our website, purchasing from Kahawa Roots, your privacy and the accessibility of our services.

Website & Customer Support

How we collect and use your personal information, the cookies used on our website and the choices available to you.

The terms governing website use, purchases, business accounts and our services.

Information about delivery, shipping charges, pre-orders, cancellations, damaged goods and returns.

Answers to common questions about coffee availability, bag sizes, business accounts, pre-orders, delivery and traceability.

Our approach to website accessibility and how to request assistance or information in another format.

Our approach to diversity, inclusion and fair treatment.

How we collect and manage farmer information, obtain consent and respect farmers’ choices about their data.

Our approach to recording coffee origins and maintaining traceability information throughout the supply chain.

If you cannot find the information you need, please contact us.